AI Concierge
Give every guest a knowledgeable concierge the moment they need one. Our AI concierge handles pre-arrival questions, in-stay requests, local recommendations, and upsell offers across chat, web, and voice, day or night, in more than 30 languages.
Why properties choose it
A 24/7 digital concierge that answers questions, handles requests, and upsells amenities in your brand voice.
Always available
Instant, accurate answers at 2pm or 2am, with zero hold time.
Speaks their language
Fluent guest conversations in 30+ languages, automatically.
Lifts spend
Suggests upgrades, dining, and amenities at the perfect moment.
30s
Average response time
Capabilities included
- Pre-arrival, in-stay, and post-stay conversations
- Local recommendations tuned to each guest
- Room service and amenity requests routed to your team
- Seamless handoff to staff for complex needs
- On-brand tone you configure and control
- Full transcript history synced to the guest profile
Outcomes that matter
30s
Average response time
+22%
Amenity upsell revenue
68%
Requests resolved without staff
Works with your stack
AI Concierge connects cleanly to your PMS, channel manager, and the rest of the Pro AI Hotels platform, so your data and workflows stay in sync.
Explore integrationsRelated services
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Elegant, lightning-fast hotel websites designed to look premium and book direct.
Learn moreReady to add AI Concierge?
Book a demo and see it working with your property in a focused, no-pressure walkthrough.